A word from our director, Sally Mackey


"Having first been exposed to the world of legal costing whilst on work experience during my university years studying law, I decided to make it my vocation. I spent 8 years working under the supervision and guidance of one of the leading authors on costs. I then decided to set up on my own with a view to building a strong, reliable and varied team of costs draftsmen, who I manage on a day-to-day basis.


Back in 2009, we provided our first medico-legal report, and due to our growing success in this area we established Medico-Legal Neuroscience Partnership, a team dedicated to providing expert witness services.


We are extremely proud of what we have achieved to date, but like any forward thinking organisation are keen to expand our business further, and continually broaden the services we offer to our clients. In this challenging economic climate we are grateful to those clients who have chosen to work with us, and look forward to meeting with those clients with whom we are yet to build relationships, as well as many more years' continued success.


I visit the gym three times a week and support my local football team, but love nothing more than spending time with my daughter, who was born in February 2012".


A word from our Office Manager, Stephen


"Having worked as a Probation Officer and for CAFCASS for 30 years, I have gained significant experience from within both the criminal and civil justice systems. I joined SM Legal Services in 2006 and I am now responsible for managing the various office systems and processes in respect of both the costing and medico-legal work. This includes regularly liaising with solicitors, agencies and medical experts, along with producing bills of costs and medico-legal reports. I particularly value the culture of both flexibility and teamwork within SM Legal Services, making it a very satisfying company to work for.


Much to the displeasure of my three children, I support Manchester United. I visit the Lake District every year, enjoy reading legal thriller novels, cooking and cycling. I also suffer a weekly beating from my son on the golf course".


A word from our Administration and Accounts Manager, Suzanne


"Having secured a Business Administration qualification I went on to work in various secretarial positions within the Legal Services sector, securing over 10 years’ experience. I joined SM Legal Services in 2006 and I am responsible for the administration of the medico-legal work, which includes liaising with agencies, solicitors and medical experts in order to facilitate a comprehensive and efficient service to our clients who are seeking expert reports. In addition to this I am responsible for purchase and sales ledger, credit control and financial accounts. I value the emphasis on personal service, which is a key feature of SM Legal Services.


I have an active social life and enjoy doing voluntary work within the local community".


A word from our Medico-Legal Liaison Manager, Katrin


"After completing my undergraduate degree at Swansea University I moved back to the Midlands. I went on to secure work experience in a variety of law firms and was immediately drawn to the environment. I am currently completing a graduate diploma in Law at the University of Birmingham.

I joined SM Legal Services in the October of 2013 and am responsible for a myriad of administrative tasks including corresponding with solicitors, arranging medico-legal examinations and coordinating joint statement meetings.

I have also been helping to promote our Medico-Legal experts and am currently working to obtain instructions for them relevant to their specialities, expertise and preferences.

I am an avid reader and particularly enjoy attending RSC performances in Stratford upon Avon. I am continually creating new recipes in the kitchen and, thankfully, haven’t managed to poison anyone yet!" 


A word from our Operations Manager, Joseph


"I worked in recruitment for 8 years, progressing through to senior consultant before being promoted to manager in 2008. I recruited regularly into the NHS, as well as various firms of solicitors throughout the East and West Midlands, building relationships with fee earners and partners alike. I am the newest member of the team having joined in January 2013, I am responsible for developing relationships with and increasing the number and variety of medical experts within our partnership. In addition to this, I am promoting the services of ISIS Medico-Legal Services to our client base of solicitors within the Midlands and beyond.


I regularly play both football and golf and spend as much time as I can with my niece and nephews. I also like to make a racket on the bass guitar, and have played in a number of bands, gigging throughout the Midlands and in London".


A word from our Medico-Legal Courier, Andy


"I have been with the business from day one. Previous to joining SM Legal Services, I owned a pine furniture retail business, which involved developing relationships with customers and suppliers, and travelling to all corners of the country to exhibit and sell my stock. I enjoy being on the road and meeting new people, and have developed some very strong, professional and personable relationships during my time as a courier. If you need anything collecting, you can call on me at any time!


I have a young daughter who always keeps me entertained. I am a qualified personal trainer and regularly attend the gym. For my sins, I am a West Bromwich Albion supporter. Boing, Boing".